NexHealth Support

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What does the patient payment experience look like?

When your practice requests a payment from a patient for a specific amount, NexHealth will send an email and text message populated with the information filled out during the request.

When you send a payment request to a patient, they will receive a text and email (shown above) to pay online.

1. When the patient clicks on the Pay Online button, they will be directed to confirm their identity (including their name and contact information), then will be directed to enter their credit card information.

2. When a patient completes a payment, they will see a confirmation onscreen and automatically receive a receipt to the email listed in their profile.