Easily digitize existing forms and collect the patient health information your practice needs. Streamline the patient experience and save time with secure, paperless forms.

Availability is used to open your calendar to patients to book online. Existing booking will also factor in to what is shown to patients.

NexHealth is switching to a new payment processing partner in November 2023. As part of this change, saved patient cards will be erased on November 13.

Click to find out how to efficiently cancel a waitlist request using NexHealth's help center guide. Learn all you need to know with the NH help center.

Click here to enable multiple providers to be booked seamlessly by patients using NexHealth's multiple providers booking link guide.

Click here to discover the benefits of online booking forms and how they can boost your patient appointments using NexHealth's resources.

You can sync your public Forms & Packets that are embedded on your website directly in NexHealth instead of manually transcribing to the patient file in your health record system. 

You can now filter the Forms tab by completion and sync status, as well as save time with quick-select options in Form requests. 

Click here to start using online forms to streamline patient information collection with NexHealth's Get Started Forms help center resources.

Click here to get started with online booking for your healthcare practice and improve patient access with NexHealth's guidance in our help center.

Register with our payment processing partner Stripe and set up the bank account where you want to receive payouts.

Click here to simplify payment processes and billing with NexHealth's Get Started Payments help center resources for healthcare providers.

If you prefer to keep NexHealth even closer at hand on your desktop, you can now download a Chrome app to your computer. 

Click here to navigate NexHealth's platform with ease and make the most of its features through our informative help center resources.

Click here to understand the significance of the lock icon in navigation and ensure the security of your healthcare practice with NexHealth's insights.

Click here to learn how to manage activities and keep your healthcare practice organized with NexHealth's Activities Feed help center guide.

Click here to gain valuable practice insights and make data-driven decisions for your healthcare facility with NexHealth's help center resources.

An intuitively designed sidebar puts essential NexHealth functionality at your fingertips and displays today’s appointments and tasks at-a-glance.

Click here to enhance your patient communication by adding attachments to messages using NexHealth's helpful guidance from our help center.

Learn how to archive messages so you can find important conversations more easily.

Learn how to clear notifications about unread messages.

Now it’s easier to attach files, archive conversations, and see unread messages. You can also access Messaging from nexhealth.com [http://nexhealth.com/] on your mobile device.

When a patient establishes their health history with the NexHealth Medical History Form, their responses will be cataloged, saving time for the patients’ future updates to the form.

NexHealth saves patients and practices time in the waiting room by pre-filling health history update forms with the patient’s previous responses. 

Accelerate revenue by setting up text and email reminders that auto-send to patients based on their payment status.

Let patients easily pay online with the Online Payment Widget.

You can request payments from multiple patients via text and email using Batch Payments.

 Recommended iPad security settings for iPad used to run the NexHealth Forms application

The NexHealth Waitlist can pull patients from your system's ASAP list to help fill gaps on your calendar. 

In addition to syncing with your health record system, a patient's completed forms are also visible in NexHealth. 

Campaigns are an excellent way to reach large groups of patients, and SMS campaigns help you meet patients in their preferred format. 

When your practice requests a payment from a patient for a specific amount, NexHealth will send an email and text message populated with the information filled out during the request.

Chrome Notifications can be a great way to still receive popup notifications in your browser, even if you aren’t directly on the NexHealth screen. Follow the steps below to enable them:

Administrators may want to restrict staff access to particular features--like sending campaigns or requesting patient payments--for a myriad of reasons. 

NexHealth forms can be propagated to share the same form with multiple locations in an organization.

You can easily edit your message or send targeted Spanish-language messages to your Spanish-speaking patients using NexHealth’s Appointment Journeys feature.

Conversations with patients can be viewed from the messaging tab or in the patient profile.

The New Patient template is used to automatically welcome patients to your practice. It’s a great place to include your intake paperwork, as well as vital information for their first appointment.

Customize the patient journey for each appointment type, creating an exceptional experience for every patient.

Adding an appointment or local business URL to your Google listing can help drive conversion and attract searchers to your business location.

CSVs are used when you want to send a campaign to a very specific group of patients exported from another source. 

By default, NexHealth sends text messages between 6AM and 10PM. But you can customize this window to better suit your practice.

Moving the NexHealth Synchronizer installer to the C:Drive so you can successfully complete installation is simple.

To add an extra layer of security to your NexHealth login, you can choose whether to turn on two-factor authentication (2FA) for your practice. 

To ensure your patients do not receive duplicate communications from your existing service and NexHealth, we have drafted two emails that you can copy, paste, and send to your existing vendor.

Keep your Synchronizer running smoothly. If you are updating your health record system, please contact us.

Register with our payment processing partner Stripe and set up the bank account(s) where you want to receive payouts.

Zoom's secure, reliable video platform is how we will host our kickoff, customization, and training meetings.

Adding Google Tag Manager to your Online Booking is both extremely simple and extremely powerful, giving you access to Google Analytics within your NexHealth Online Booking.

We want to get you set up with all the right tools at the next location to succeed.

To ensure patients are completing their forms in a timely manner, NexHealth forms include a due date on every request. This article shows how to change the default for requests.

Forms can be digitized in any language if your office is able to provide a translation. However, NexHealth also has our most popular form templates ready-to-use in Spanish!

Learn how to block full days from being booked online by patients.

Templates each include triggers (the gray tiles seen in the sequence) which set off the sequence to begin sending. This ensures your automated messages are sending at the right times for each patient.

Smart Commands are used to make your automated patient communication more personal and relevant.

Adding emojis can make your messages to patients feel more personal. These emojis can be added to any of the messaging features in NexHealth, from 2-way texts to templates and campaigns. 

You may want to prioritize email communications while your A2P registration is processing.

The Reminder Templates will allow you to automate the process of reminding patients about appointments, as well as confirming them.

Some patients may prefer not to receive reminders for their appointments. NexHealth is flexible and built to accomodate all patients’ needs.

Refunding a patient payment made using NexHealth Payments is as simple as a quick message to support.

Get paid on time by sending patients easy digital payment requests. Patients pay online in just a couple clicks.

NexHealth Appointment Journeys allows you to automate a personalized patient journey and send different messages according to their procedure codes.

The Synchronizer reads your information directly from your health record system, including phone numbers. Our best practice is to use your health record system as the source of truth, and make any edits to patient information there. 

The recall template is sent automatically when patients are due for care, inviting them to book their next appointment.

Easily digitize existing forms and collect the patient health information your practice needs. Streamline the patient experience and save time with secure, paperless forms.

NexHealth includes the option to attach your integrated forms to appointment reminders, automatically prompting patients to complete relevant paperwork prior to their appointment.

Patient communications can go out via email or text. For text messages, we will send our communications to the first phone number (starting from the top) that is a cell phone.

Offices can add a patient's preferred name directly in their NexHealth profile. 

With the NexHealth app on the iPad, you are able to send treatment plans to patients in real-time, have them sign the plan in-office, and have that plan automatically upload to the document center of your health record system.

In addition to easy drag-and-drop functionality, NexHealth forms also come equipped with functionality for more advanced changes.  While you are welcome to make any edits you feel comfortable performing, our team is also here to help! 

Attach your forms via Asana - just click below and we will upload them to NexHealth for you.

Patient check-in is easier than ever with NexHealth Forms via the NexHealth app. 

Troubleshooting forms issues may occasionally require a restart of the desktop Enlive app. See how below.

In addition to manually editing your patient forms, NexHealth’s team is here to help!

Access the billing portal to pay your NexHealth invoice.. 

When a service like NexHealth sends text messages on behalf of a business (i.e. your practice), there are special rules in place to prevent spam.

Get help understanding the NexHealth Synchronizer for cloud-based health record systems.

Customize your perfect schedule and let patients book an appointment on your website, social channels, text, or QR code.

Users can opt to receive emails for NexHealth notifications, putting your to-do list right in your inbox.

73% of NexHealth appointments are booked after hours when you are closed. Below are the instructions on how to add online booking on your website and social media channels so patients can book you at any time.

The average practice takes over 8 minutes and 2 voicemails, just to book one appointment. But what if you don’t have to play phone tag anymore? With NexHealth Online Booking, you don’t.

Be proactive with your marketing efforts by scheduling Campaigns ahead of time. Follow these steps to schedule your Campaign in advance.

The Review template is sent to patients after their appointment to rate their experience.

Troubleshooting forms issues or getting feature updates may occasionally require updating the Enlive forms app on either the desktop or your iPad. 

Access the billing portal to update your payment information for your NexHealth platform.

If you are migrating your server to another machine, please email Support from an email associated with your NexHealth account.

We want to get you set up with all the right tools at the next location to succeed.

Your office logo will populate across the NexHealth experience, from online booking to your automated messages and campaigns.

Looking to get your new staff member on NexHealth? Get your new user up and running within minutes. You must be NexHealth institution administrator to add or remove users.

You can filter your NexHealth Campaigns send lists to reach exactly the right list of patients for your goals.

Send a message to many patients at the same time. 

For some cloud-based health record systems, you will need to install a version of the chrome extension using the following set of steps.

Patients' lives can be busy and sometimes forms can fall off their radar. Ensure patients always complete their forms before their appointment with form reminders.

You may wish to temporarily turn off a template to keep patients from receiving messaging for awhile.

Introducing the first smart Waitlist experience – powered by the NexHealth Synchronizer – filling empty chairs in 20 minutes or less.

NexHealth's new Waitlist includes a filter that allows you to select patients to fill a slot by the appointment type they need.

Campaigns are more visually engaging when you include images to capture patients’ attention.

1-Click Booking is a simple, fast, and frictionless way for your patients to schedule appointments with you, reducing the entire process to just 1 tap.