Turn every visit into a 5-Star Patient Review

NexHealth auto-surveys patients and directs the best physician reviews to your Google Business page.

225%

Increase in Google reviews across all practices

“With NexHealth automating Google Reviews, we've seen a 225% increase in review volume, boosting our brand awareness with new patients."

melanie basile, chief growth officer, the smilist, headshot
JUSTIN CLEMENTS
Director of Operations
justin clements headshot

How reputation management software works
for doctors and dentists

Automate patient review requests NexHealth
01

Automate patient review requests

Customize your review requests by appointment type and time, and auto-send to patients after their appointments.

02

Push 5-star reviews to Google

Patients who leave 4 or 5 stars automatically redirected to leave a Google Review without your team needing to lift a finger.

How one click recall works NexHealth
Synching recalls with your calendar NexHealth
03

Learn and act on negative feedback

See reviews with 3 or fewer stars in your private NexHealth dashboard so you can address the feedback offline.

Digitize your patient journey with review management software

Click through each step of the patient journey to see what a modern experience looks like

Code for this will be in page setting
Before
Patients struggle to find you and book an appointment.
NexHealth Patient Experience, legacy reviews paperwork
After
Patients see your five-star Google Reviews and instantly book an appointment online.
finding a doctor on google with nexhealth
Before
Patients have to call your frontdesk during business hours.
After
Let paitents book online 24/7 using your real-time availability.
Before
Patients no show or forget to reschedule.
After
Patient receive timely reminders so they can confirm with a single click.
Before
Patients have to arrive early to fill out paper forms.
After
Patients can complete online forms at home on any device
NexHealth Paperwork reduction forms
Before
Patients forget to send in a check for outstanding balances.
After
Patients get post-appointment links to submit secure payments.
Before
Patient only take the time toshare negative reviews
before using nexhealth, paper forms
After
Patient are prompted to post a Google yReview when they have a positive experience
Before
Patients fill in a card for an appointment six months out.
After
Patients receive automated recall messages with built-in booking based on their last appointment date. 

See how NexHealth can help grow your practice

5 stars review
4.9/5 (300+ reviews)
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Frequently asked questions

When should I ask patients to leave a review?

It’s good practice to ask patients to leave a review as close to their appointment as possible, when their memory is fresh and their experience with you is top of mind. NexHealth automates this process with email and text messaging reminders. We’ve included some online review request templates here.

What if I only want certain appointments to receive review requests?

No problem! We can do that with Appointment Journeys. You can determine which appointment types receive automated review requests.

How does NexHealth Reviews increase my practice’s online footprint?

When a patient leaves a positive review, NexHealth will automatically route them to a social media profile of your choosing. The patient will then be prompted to expand on their review and post it publicly.

What happens if a patient leaves my practice a negative review?

Patients who rate their experience poorly will not be automatically redirected to your Google Business Page or social media profile. Those patients will be asked to answer a few questions about their experience, and their feedback is routed back to your office via the NexHealth dashboard.

Related Resources

Apex Dental Partners Implements Universal Scheduling System and Achieves New Levels of Patient Satisfaction

Apex Dental Partners prioritizes outstanding patient care across 40+ locations by unifying and enhancing patient communication with NexHealth. Their streamlined process ensures consistent patient experiences, leading to 98% five-star ratings and setting a gold standard in dental care.

Alec Goldman
Alec Goldman
October 9, 2023
Learn more
How I Grew My Practice with Dr. Len Tau

Boosting Your Online Patient Reviews with Dr. Len Tau

In this podcast episode, Dr. Len Tau, also known as The Reviews Doctor, discusses the significance of reviews in the dental industry and how they can differentiate a practice and boost marketing efforts. He emphasizes the importance of Google reviews, the power of video testimonials, and the need for automation to maintain a steady flow of reviews for sustained growth.

Alec Goldman
Alec Goldman
August 4, 2023
Learn more
NexHealth Waitlist, patient forms iPad app, patient communication updates

June 2023 Product Updates

Message more effectively with your patients with Review frequency caps, easy-to-see messaging preferences, and directions in Reminders.

Alamin Uddin
Alamin Uddin
June 8, 2023
Learn more
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