Increase in Google reviews across all practices
“With NexHealth automating Google Reviews, we've seen a 225% increase in review volume, boosting our brand awareness with new patients."
Customize your review requests by appointment type and time, and auto-send to patients after their appointments.
Patients who leave 4 or 5 stars automatically redirected to leave a Google Review without your team needing to lift a finger.
See reviews with 3 or fewer stars in your private NexHealth dashboard so you can address the feedback offline.
Click through each step of the patient journey to see what a modern experience looks like
See how NexHealth can help grow your practice
When should I ask patients to leave a review?
It’s good practice to ask patients to leave a review as close to their appointment as possible, when their memory is fresh and their experience with you is top of mind. NexHealth automates this process with email and text messaging reminders. We’ve included some online review request templates here.
What if I only want certain appointments to receive review requests?
No problem! We can do that with Appointment Journeys. You can determine which appointment types receive automated review requests.
How does NexHealth Reviews increase my practice’s online footprint?
When a patient leaves a positive review, NexHealth will automatically route them to a social media profile of your choosing. The patient will then be prompted to expand on their review and post it publicly.
What happens if a patient leaves my practice a negative review?
Patients who rate their experience poorly will not be automatically redirected to your Google Business Page or social media profile. Those patients will be asked to answer a few questions about their experience, and their feedback is routed back to your office via the NexHealth dashboard.
Apex Dental Partners prioritizes outstanding patient care across 40+ locations by unifying and enhancing patient communication with NexHealth. Their streamlined process ensures consistent patient experiences, leading to 98% five-star ratings and setting a gold standard in dental care.
In this podcast episode, Dr. Len Tau, also known as The Reviews Doctor, discusses the significance of reviews in the dental industry and how they can differentiate a practice and boost marketing efforts. He emphasizes the importance of Google reviews, the power of video testimonials, and the need for automation to maintain a steady flow of reviews for sustained growth.
Message more effectively with your patients with Review frequency caps, easy-to-see messaging preferences, and directions in Reminders.