Patient return rate
With NexHealth, you set it and forget it. We use reminder texts and emails set up for pre-appointments, and then patients are automatically rebooked 6 months out.”
Customize your reminders per appointment type to include procedure instructions and consent forms.
You can set reminders to be one week, one day, and even one hour before an appointment to reduce the no-show rate. No work needed from your staff.
When a patient confirms their appointment, NexHealth updates the appointment status in your health record system to “confirmed” automatically.
Click through each step of the patient journey to see what a modern experience looks like
See how NexHealth can help grow your practice
How will NexHealth know if an appointment is unconfirmed?
You can automatically read the appointment status from your health record system via the NexHealth Synchronizer.
Can I send reminder texts and emails to appointments that are already confirmed?
Yes. Automated Reminders allows you to send texts and emails to patients with both confirmed and unconfirmed appointments, using customizable messaging for each status.
Can I send different reminders for distinct appointment types?
Yes. Appointment Journeys allows you to customize your reminder messaging by appointment type, so you can automate much of your staff’s pre-appointment workflow.
Can I send Online Form requests with Reminders?
Yes. You can include consent forms, new patient packets, post-treatment instructions, and more with Automated Reminders and Appointment Journeys.
Daily Smiles Dental overcame the challenge of poor patient communication methods that led to patient cancellations and no-shows. Learn how the practice implemented NexHealth to streamline patient communications and reduce cancellations.
Using patient reminder software is crucial to reducing cancellations and no-shows. We compare the top solutions for dentists and doctors.
Minimize no-shows by using our email & SMS templates to keep your calendar full.