Eliminate patient no-shows with
appointment reminders

Automated patient appointment reminders that sync with your health record system


Patient return rate

With NexHealth, you set it and forget it. We use reminder texts and emails set up for pre-appointments, and then patients are automatically rebooked 6 months out.”

melanie basile, chief growth officer, the smilist, headshot
melanie basile, chief growth officer, the smilist, headshot

How patient appointment reminder software works for doctors and dentists

NexHealth Custom Reminder Sequences

Build a custom reminder sequence

Customize your reminders per appointment type to include procedure instructions and consent forms.


Set it and forget it

You can set reminders to be one week, one day, and even one hour before an appointment to reduce the no-show rate. No work needed from your staff.

NexHealth Appointment Reminders dashboard

Sync appointment reminders with your schedule

When a patient confirms their appointment, NexHealth updates the appointment status in your health record system to “confirmed” automatically.

Digitize your patient journey with an optimized appointment reminders system

Click through each step of the patient journey to see what a modern experience looks like

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Patients struggle to find you and book an appointment.
NexHealth Patient Experience, legacy reviews paperwork
Patients see your five-star Google Reviews and instantly book an appointment online.
finding a doctor on google with nexhealth
Patients have to call your frontdesk during business hours.
Let paitents book online 24/7 using your real-time availability.
Patients no show or forget to reschedule.
Patient receive timely reminders so they can confirm with a single click.
Patients have to arrive early to fill out paper forms.
Patients can complete online forms at home on any device
NexHealth Paperwork reduction forms
Patients forget to send in a check for outstanding balances.
Patients get post-appointment links to submit secure payments.
Patient only take the time toshare negative reviews
before using nexhealth, paper forms
Patient are prompted to post a Google yReview when they have a positive experience
Patients fill in a card for an appointment six months out.
Patients receive automated recall messages with built-in booking based on their last appointment date. 

See how NexHealth can help grow your practice

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If you are a patient trying to check in or cancel an appointment, please contact your healthcare provider’s office directly.
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Frequently asked questions

How will NexHealth know if an appointment is unconfirmed?

You can automatically read the appointment status from your health record system via the NexHealth Synchronizer.

Can I send reminder texts and emails to appointments that are already confirmed?

Yes. Automated Reminders allows you to send texts and emails to patients with both confirmed and unconfirmed appointments, using customizable messaging for each status.

Can I send different reminders for distinct appointment types?

Yes. Appointment Journeys allows you to customize your reminder messaging by appointment type, so you can automate much of your staff’s pre-appointment workflow.

Can I send Online Form requests with Reminders?

Yes. You can include consent forms, new patient packets, post-treatment instructions, and more with Automated Reminders and Appointment Journeys.

Related Resources

Daily Smiles Uses NexHealth to Reduce Cancellations

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Daily Smiles Dental overcame the challenge of poor patient communication methods that led to patient cancellations and no-shows. Learn how the practice implemented NexHealth to streamline patient communications and reduce cancellations.

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