NexHealth Support

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Fall Release Showcase

Our Fall 2024 Release Showcase highlighted a host of new features designed to enhance your practice’s productivity, profitability, and patient satisfaction.

NexHealth terminals preview

We are expanding our payments offering to allow practices to collect payments in office. NexHealth terminals will sync completed payments to your health record system [Dentrix, OpenDental, and Eaglesoft (in beta)], and allow you to choose whether or not to pass processing fees to patients.  

We'll be slowly adding practices to our closed beta over the next few months, join the waitlist.

Verify insurance from forms

We’ve added the ability to collect and verify insurance information from patient forms, easily ensuring that every patient has valid insurance. We’ve also made verification more configurable, with the ability to adjust verification timing, and change the provider used to run verifications.

To learn more about verification, talk with our team.

Collect more with Ledger Sync for Dentrix and Open Dental

NexHealth now integrates seamlessly with Dentrix’s ledger in addition to Open Dental. Pull a list of patient balances, send out payment requests, then watch payments appear in Dentrix.  

To learn more about ledger sync, talk with our team.

Platform Updates

More ways to pay

We’ve introduced flexible payment plans that help you increase treatment acceptance by allowing patients to pay on a schedule that works for them. Enable this today and start collecting more revenue.

In addition, we've made it easy to add credit card numbers to a patient’s profile, so you can collect card numbers over the phone and charge via NexHealth.

Refreshed patient-facing experiences

We’ve redesigned the patient-facing Reviews and Reminders screens to make sure every NexHealth touchpoint is a great representation of your brand.

Customize forms with our new editor

With faster updates and real-time previews, we’ve made it simple to create and customize patient forms.

Improve security with easy to enable 2FA

We’ve simplified the process of enabling two-factor authentication (2FA) to help keep your accounts secure. Enable 2FA in your account settings today!

NexHealth for more health record systems

We’re continually expanding NexHealth’s Synchronizer to support more health record systems and features. We’ve added scheduling, forms, and communications support for ModernizingMedicine, forms and continuing care support for Orthotrac, and iPad kiosk support for Denticon.