NexHealth Support

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What are Appointment Journeys?

NexHealth Appointment Journeys allows you to automate a personalized patient journey. You can now send out appointment-specific pre-procedure instructions, forms based on different situations, reminders on care instructions and more.

For example, if a patient schedules a Wisdom Tooth removal, you can add them to a “Wisdom Tooth Appointment Template.” The patient will automatically receive specific forms around anesthesia, reminders about what drugs they can take before the procedure, when they need to start fasting. And after the procedure they’ll get reminders on follow-up appointments, recommendations on foods they can and cannot eat, and how to leave a review.

You can find out more information on how to customize Appointment Journeys here.