1. Navigate to the NexHealth Home
2. Navigate to "Templates."
- Select "Reviews."
- By default, reviews will send every evening to that day's patients. If you would like, you can change the send-time by editing the trigger tile.
- Select the Send time.
- Click to edit the Message tiles.
- If you would like, you can edit the text. Just be sure to leave INSERTSURVEYRATING as-is.
- Click "Load preview" to see the message from the patient perspective.
- If you would like to limit the number of reviews a patient receives, you can add a limit to only request them every 6 months. Click the plus icon, then select "Send to a patient once within."
- To activate, toggle the control On.
Click "YES, ACTIVATE IT!”
And I've used at least 6 others." - Shaye, Falmouth Dentistry