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November 2023 Product Updates for Enterprise
How organizations can standardize scheduling across locations for increased patient satisfaction, plus much-requested improvements to NexHealth Scheduling and Forms.
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Today, I’m excited to share how organizations can standardize scheduling across locations for increased patient satisfaction, plus much-requested improvements to NexHealth Scheduling and Forms.
Solution Spotlight: Apex Dental Unifies Scheduling & Communications
Apex struggled with low review volume and a fragmented patient communication experience that frustrated patients and staff alike. With NexHealth, Apex gained a patient experience platform that seamlessly integrates online scheduling with their practice management systems.
Apex Dental Partner's commitment to patient satisfaction and partnership with NexHealth has translated into loyal patients. Jake Dold, CMO, said, “Over 98% of our patients leave us a five-star rating. Most of our offices have over 100 five-star reviews on Google now, and some are approaching 1,000.”
Product Updates
NexHealth Forms: new and easier to use
New, easier to use Forms Dashboard
See your open forms requests at a glance and easily sort by status and due date.
Save time with batch reminders
Easily filter to find incomplete Forms and send batch reminders to all patients with outstanding form requests.
Medical History Pre-Fills
Save time for patients by automatically populating forms with any available medical history from your health record system.
NexHealth Scheduling: track online booking by location; customize your booking form
The team has been hard at working bringing you more control over your online booking experience across your practices. See our top 4 improvements below:
Booking Links by Location or Provider
Create a booking link for any set of providers or locations to direct patient demand where it’s needed.
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Customize the Online Booking Form
Now, each custom form item can be reordered to suit your needs.
Individual Batch Waitlist Cancellations
When sending a batch Waitlist request with multiple open slots, you can cancel individual requests and keep the remaining requests active.
Online Booking Tracking by Location
You can now track online booking volume and value by location: reach out to your account manager to set this up.
Industry Insights: Building a Cohesive and Authentic DSO Brand with Sarah Ruberg
Sarah Ruberg, CEO and founder of Our Thrive Tribe, shares insights on defining brand DSO attributes, cultivating personal connections & more.
