May 2020 Product Update

In May, we're offering new opportunities for you to connect with your patient base. As the pandemic continues, it's important to offer patients modern healthcare solutions to keep them coming back to your practice. By adding features to our existing solutions, NexHealth helps improve not only the patient experience, but also offers your practice more options for improving internal workflows.

Online booking updates

Add more fields to appointment requests.

We added a new feature to Online Booking, giving your practice the ability to add custom fields in the form of a text box, drop down menu, or payment field. When patients request an appointment, you can ask additional questions and securely collect their credit card information. Streamline patient intake by gathering more details before the appointment, saving staff time for quality patient care.

Campaign updates

Filter campaigns by practice location.

We redesigned Campaigns so practices with multiple locations can filter campaigns by each location. Large healthcare organizations, such as DSOs, can send a single brand campaign to all patients and add filter codes to easily search for campaign types. Access information faster within the NexHealth platform and make ongoing optimizations for better campaign performance.

Family messaging

One message for all family members.

You asked, we answered. Now it's easy for patients to receive one text or email for appointment reminders or recall campaigns. Remind family members of upcoming treatments or overdue appointments, without overwhelming them with multiple text or email messages. Your patients will appreciate your attention to detail and recognize your commitment to reducing their inbox clutter.

Payments updates

Customize payment messages.

Practices can customize texts or emails sent to patients for payment collection. Automate payment notices by including personalized messaging or important information related to your practice.

New integrations

NexHealth now integrates online forms with Dentrix Ascend, Dentrix Core, Curve Dental, Eaglesoft, and Open Dental. When patients complete their intake information, it will be automatically synced with these widely-used PMS systems. We also support payment integrations for Dentrix Enterprise, so payment history and patient payment details can be easily integrated for DSOs.