When Lone Star Smiles opened, they were a small team with too much manual admin work. Dr. Sutak noted, “the biggest time-sucker was paperwork. We had to print out patient forms and manually type them into systems each day.”
Handling manual admin tasks became increasingly difficult as they grew. Without the bandwidth to pick up the phones and send reminders to every patient, no-shows and cancellations were common leading to lost revenue for their practice.
Ashley Sutak, the office manager of Lone Star Smiles, needed software “that can be a front desk person” and “integrates seamlessly with Open Dental.”
Because NexHealth syncs with Open Dental in real time, the small team automates patient scheduling, reminders, forms, and reviews.
“It’s amazing because as soon as I get a notification from NexHealth, then I go to Open Dental, and everything I need is already updated there. It’s so stress-relieving knowing NexHealth is there, and I don’t have to worry about information not getting entered correctly.”
To Ashley and Dr. Sutak, “NexHealth is like an invisible teammate who is working just as hard as I am to give my patients the best experience possible.”
With NexHealth, Lone Star Smiles automates 70% of their admin work including scheduling, reminders patient forms, and reviews to deliver a digital experience patients love.
That’s why Lone Star Smiles has seen its active patient count grow to 1,000+ patients in just 5 months with more than 100 patients scheduling through Online Booking – an average of 20 online bookings a month.