June 2020 Product Update

We’re continuing to make improving the patient experience easy for your practice. We’ve made some important feature updates in June that offer more product customization so you have more opportunities to connect with and welcome patients back to your practice with ease.

Forms updates

Forms are fully customizable in the NexHealth platform.

Offer convenience to patients by sending them forms to fill out at home. With online forms, patients bypass your waiting room and filling out tedious paperwork. Simply navigate to the ‘Forms’ tab in the platform to access, where you can download patient information and easily upload in your EHR system.

Online booking updates

Prioritize appointment types and filter new & existing patients.

Practices can now prioritize appointment types that patients book the most. Since patient needs are specific to the services you provide, offering popular appointments upfront can positively impact conversion rates for new bookings. Further, you can search and filter any patient who books online.

Last month, we introduced custom fields for online booking, and we’ve added more options such as dates, phone numbers, checkboxes, and notes. Easily customize fields for new and existing patients to streamline intake.

Patient payments update

Store payment info for quick charges.

Payments are even easier to collect by charging cards already on file. Most patients appreciate not having to present their credit card every appointment, and contributes to their overall satisfaction. Patients receive email receipts right away, and full collection history is available in the platform at any time.

New integrations

We’ve added new integrations for the following EHR systems: athenahealth, Practice Fusion, AdvancedMD, WebPT, CS WinOMS, and Cloud 9 Software. Is your system on the list? If so, contact us and see how we can maximize the potential of the patient experience together.