Forms automatically expire to keep patient data secure and ensure PHI cannot be accessed beyond what is actually necessary for the patient’s visit.
If a Form or Form Request has expired, you can retrieve it to allow the patients to reopen that form and make changes.
To retrieve an expired Form:
![](https://cdn.prod.website-files.com/62fb498ac6d6005848af0f22/65b998890c37eee28d4c0e3c_Image_1-30-24_at_5.46_PM.jpeg)
- Navigate to the Forms tab and select the Expired filter.
- Find the request you need to retrieve.
![](https://cdn.prod.website-files.com/62fb498ac6d6005848af0f22/65b998e0f9a8323c8d13c030_Image_1-30-24_at_5.47_PM.jpeg)
- Click the … on the Actions option and select Move to active.
- The request can then be found under the Active filter and the patient will be able to access the Form through the original link.
And I've used at least 6 others." - Shaye, Falmouth Dentistry