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Reminders
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Personalize Every Appointment with Custom Journeys

Send tailored reminders based on patient and appointment details—enhancing communication and patient experience.

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NexHealth appointment reminders product screenshot and patient facing mobile view
85%

Patient return rate

Read the case study
the smilist dental logo

With NexHealth, you set it and forget it. We use reminder texts and emails set up for pre-appointments, and then patients are automatically rebooked 6 months out.”

melanie basile, chief growth officer, the smilist, headshot
MELANIE BASILE
CHIEF GROWTH OFFICER
melanie basile, chief growth officer, the smilist, headshot

How patient appointment reminder software works for doctors and dentists

NexHealth Custom Reminder Sequences
01

Build a custom reminder sequence

Customize your reminders per appointment type to include procedure instructions and consent forms.

02

Set it and forget it

You can set reminders to be one week, one day, and even one hour before an appointment to reduce the no-show rate. No work needed from your staff.

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NexHealth Appointment Reminders dashboard
03

Sync appointment reminders with your schedule

When a patient confirms their appointment, NexHealth updates the appointment status in your health record system to “confirmed” automatically.

Digitize your patient journey with an optimized appointment reminders system

Click through each step of the patient journey to see what a modern experience looks like

Code for this will be in page setting
Find a doctor on Google
Schedule appointment
Confirm appointment
Fill out paperwork
Pay the office
Leave a review
Return for a follow-up
Before
Patients struggle to find you and book an appointment.
NexHealth Patient Experience, legacy reviews paperwork
After
Patients see your five-star Google Reviews and instantly book an appointment online.
finding a doctor on google with nexhealth
Before
Patients have to call your frontdesk during business hours.
After
Let paitents book online 24/7 using your real-time availability.
Before
Patients no show or forget to reschedule.
After
Patient receive timely reminders so they can confirm with a single click.
Before
Patients have to arrive early to fill out paper forms.
After
Patients can complete online forms at home on any device
NexHealth Paperwork reduction forms
Before
Patients forget to send in a check for outstanding balances.
After
Patients get post-appointment links to submit secure payments.
Before
Patient only take the time toshare negative reviews
before using nexhealth, paper forms
After
Patient are prompted to post a Google yReview when they have a positive experience
Before
Patients fill in a card for an appointment six months out.
After
Patients receive automated recall messages with built-in booking based on their last appointment date. 

Frequently asked questions

How will NexHealth know if an appointment is unconfirmed?

You can automatically read the appointment status from your health record system via the NexHealth Synchronizer.

Can I send reminder texts and emails to appointments that are already confirmed?

Yes. Automated Reminders allows you to send texts and emails to patients with both confirmed and unconfirmed appointments, using customizable messaging for each status.

Can I send different reminders for distinct appointment types?

Yes. Appointment Journeys allows you to customize your reminder messaging by appointment type, so you can automate much of your staff’s pre-appointment workflow.

Can I send Online Form requests with Reminders?

Yes. You can include consent forms, new patient packets, post-treatment instructions, and more with Automated Reminders and Appointment Journeys.

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