NexHealth Support

Patients scheduled for each day appear on your NexHealth Home page. The Insurance column highlights patients’ verification status.

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Hover over the Insurance status icon to quickly review the status. Possible statuses include: Pending, Active, Self pay, Inactive, Investigate, Unknown, Unverified, and Failed.

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For specific information, click the patient’s name to open their profile.

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Patient profile

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Click the down arrow in the Insurance Eligibility area to reveal the status of the patient’s verification and access the Eligibility PDF.