NexHealth Support

Saved responses are shortcuts for patient messages. Create a custom library to answer FAQs, maintain your brand, and reduce typos–freeing up time spent writing the same messages over and over.

To create a saved response:

1. Navigate to the gear icon in the top right of NexHealth.

2. Select Settings, then Messages

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3. Select + New saved response.

4. Give the message a Title and then type the Body of the message. Choose additional locations who can use this message.

5. Click Save.

To use a Saved Response:

1 From within the text message composer, select the lightning bolt. This opens the saved responses menu.

2. Choose the response from your library.

3 . (Optional) You can edit the response to better fit the patient conversation, or send immediately.