Book a Demo

NexHealth Support

New! Medical History Form for Cloud 9
New! Medical History Form for athena
New! Medical History Form for eCW
How do I send forms to patients?
How do I customize a provider’s availability?
How can I report on payments received through NexHealth?
What happens to saved patient cards when NexHealth switches to its new payment processing partner?
How do I cancel a Waitlist request?
How do I create a booking link for multiple providers?
What is the Online Booking Form?
Syncing Public Forms & Packets in NexHealth
What’s new in NexHealth Forms?
Get started with NexHealth Forms
Get started with NexHealth Online Booking
How do I register to continue using NexHealth Payments?
Get started with NexHealth Payments
How do I install the NexHealth Desktop app?
How do I navigate in NexHealth?
Why do I have a lock icon in my navigation?
How do I use the Patient Activity Feed?
What are the stats on my Home page?
How do I use NexHealth Home?
How do I add an attachment to my message?
How do I use the Messages archive?
How do I clear message notifications?
What’s new in NexHealth Messaging?
What is medical alert pre-filling?
How does NexHealth pre-fill Medical Alerts?
How much does it cost to use NexHealth Payments?
How do I automate payment reminders?
How do I let patients pay on my website?
How do I send a Batch Payment request to multiple patients?
Recommendations for Setting Up iPads
How do I add patients to my health record system's ASAP list?
How do I view a patient's completed forms?
What are the best practices for sending SMS Campaigns?
What does the patient payment experience look like?
How do I turn on Chrome Notifications?
How do I manage staff access to features?
How do I copy forms to another location?
Can I send messages to my patients in Spanish?
How do I view conversations with patients?
How do I setup the New Patient Template?
How do I set up Appointment Journeys?
How do I add a booking link to my Google Business page?
How do I use a CSV to send a campaign?
What hours do automated messages send to patients?
How do I move the NexHealth Synchronizer installer to the C:Drive?
How do I set up two-factor authentication?
How to cancel my previous service?
What do I need to do if I'm updating my Health Record System?
How do I set up NexHealth Payments?
How do I prepare for my kickoff call?
How do I use Google Tag Manager for advanced analytics tracking?
How do I create patient forms?
How do I adjust the forms default due date?
Which forms are available in Spanish?
How do I add a Holiday or block off Online Booking?
What triggers each email template?
How do I set up Smart Commands?
How do I add emojis to messages?
How do I use email for my patient communications?
How do I use the Reminder Templates?
How do I opt a patient out of Reminders?
How do I refund a patient payment?
How do I request a payment from a single patient?
What are Appointment Journeys?
How do I change a patient's phone number?
How do I setup the recall template?
How do I send forms to patients?
How do I include Forms in Reminders?
How do I know which patient phone number will receive communications?
How do I add a patient's preferred name in NexHealth?
How do I send treatment plans on the iPad?
How do I make my own edits to Forms?
How to upload my existing patient forms?
How do I use patient Forms on the iPad?
How do I restart Enlive?
How do I request a form edit?
How do I pay my invoice?
Why do I need to complete SMS Registration?
FAQs For Cloud-Based Health Record Systems
How do I customize Online Booking?
How do I change my notification settings?
How do I put Online Booking on my website and social media?
How do I use Online Booking?
How do I schedule a Campaign?
How do I use the Review Template?
How do I download or update the Enlive app?
How do I update my billing information?
What do I need to do if I'm migrating my server?
How do I add new locations?
How do I upload/change the office logo?
How do I add/remove new users?
How do I filter campaigns?
How do I send a campaign?
How do I download the Chrome Extension?
How do I remind a patient to complete their forms?
How do I temporarily turn off a Template in NexHealth?
What is the NexHealth Waitlist?
NexHealth Help Center
/
Forms
/
How do I download or update the Enlive app?

How do I download or update the Enlive app?

To update on the desktop:

1. Navigate to goenlive.com

2. Log in to your Enlive account.  (Please note, the credentials here may not match your NexHealth login.

3. Navigate to your profile.

4. Choose Settings, then click Download Installer. Click the download to launch the installer.

5. This will add the most up-to-date version of the app to your machine and delete the old one. Follow the prompts in the install wizard.

6. Click Launch.

To update on the iPad:

1. Open the App Store on your iPad. Search for Enlive Patient Forms.

2. Select the UPDATE button on the upper-right side of the app.

3. Click OPEN to relaunch the app as normal.